Team Huddle

Refresher Course

Input Vendor/Vendor material number
Click update price - input ZCWO - Input ZPOM
Notes (Internal/customer resolution)
Input Product ID/Product Description

Team Huddle

In adjusting (increase) quantity/unit of measure request (DN just generated today), which is the best option to take?

1: In adjusting (increase) quantity/unit of measure request (DN just generated today), which is the best option to take?

Create Service Issue to sourcing DC

Adjust directly in the order

Flip case to B3.

Deny request and advise customer.

In processing ACP Order Placement, it is not important to check the ship-to matches on the PO copy

2: In processing ACP Order Placement, it is not important to check the ship-to matches on the PO copy

True

False

Nonfile order placement, which is not important before placing order?

3: Nonfile order placement, which is not important before placing order?

Vendor Quotation

Purchase Order Copy

Sales Rep Approval

CAH Quotation

Nonfile placement, in which correct order in placing nonfile in CRM? (Highest to lowest)

4: Nonfile placement, in which correct order in placing nonfile in CRM? (Highest to lowest)

Input Vendor/Vendor material number

Click update price - input ZCWO - Input ZPOM

Notes (Internal/customer resolution)

Input Product ID/Product Description

In placing rush order (stocked item), do not place order if you cannot contact customer for approver of fees

5: In placing rush order (stocked item), do not place order if you cannot contact customer for approver of fees

True

False

Vendor pricing discrepancy; ZCBN is higher than ZPFS. Which is the correct way to process first? 2 correct answers.

6: Vendor pricing discrepancy; ZCBN is higher than ZPFS. Which is the correct way to process first? 2 correct answers.

Call a friend

Place reorder and submit PDM

Submit manual DS

Reach out to SR and wait confirmation to load price.

In creating a no charge reorder, proceed with the process even though item is on allocation.

7: In creating a no charge reorder, proceed with the process even though item is on allocation.

True

False

Force Transfer. Item is Core/CAH Brand, MB/RB, & more than 72hrs ETA, please choose the correct price type below.

8: Force Transfer. Item is Core/CAH Brand, MB/RB, & more than 72hrs ETA, please choose the correct price type below.

Absorb Trans

Charge Trans

In placing rush order, item is partially filled. Do not place order and advise customer.

9: In placing rush order, item is partially filled. Do not place order and advise customer.

True

False

DC notifies us of shortshipped or (In & Out) from vendor. Which option below for best resolution

10: DC notifies us of shortshipped or (In & Out) from vendor. Which option below for best resolution

Route to B3 for shortage.

Reorder as advised, inform customer then close case.

Inform and advise customer on how they wish to proceed. Close case,

Inform customer and wait for advise.